3CX App Updates

Planned Works Notification

Work Order No.


Service/s Affected

Shared SIP Services

Service Impact Start Time

12/03/2020 -19:00

Restoration Time

Impact Time Expected

1 Hour

Outage Description/Impact

We will be carrying out planned works from 19:00 on the 12/03/2020 on our shared SIP service cluster. During this time period, the clients may experience a brief period where outbound calls will not correct. We will endeavour to minimise disruption while we apply these critical system updates.

In the case of Priority 1 incidents, please call our main office number of 01539234050 or email support@nwims.co.uk as per usual . Please be aware that non-priority 1 issues being called in out of hours could result in a charge as per usual.

If you would like any further information, please don’t hesitate to contact our Support Team, who will be happy to assist.