Planned Works Notification
Work Order No.
N/A
Service/s Affected
Shared SIP Services
Service Impact Start Time
12/03/2020 -19:00
Restoration Time
Impact Time Expected
1 Hour
Outage Description/Impact
We will be carrying out planned works from 19:00 on the 12/03/2020 on our shared SIP service cluster. During this time period, the clients may experience a brief period where outbound calls will not correct. We will endeavour to minimise disruption while we apply these critical system updates.
In the case of Priority 1 incidents, please call our main office number of 01539234050 or email support@nwims.co.uk as per usual . Please be aware that non-priority 1 issues being called in out of hours could result in a charge as per usual.
If you would like any further information, please don’t hesitate to contact our Support Team, who will be happy to assist.
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